Contact Us
We're here to help. Reach out to us using any of the methods below.
Email Support
For general inquiries, technical support, or billing questions:
tendai@agentsform.aimail@agentsformation.comWe typically respond within 24 hours on business days.
Phone Support
For urgent matters or if you prefer to speak with us:
+61 401 156 266Available Monday to Friday, 9am - 5pm AEST.
Business Address
Registered Business
SOFTSYS PTY LTD
Trading as Enhanced Software Systems
ABN: 64 663 472 759
ACN: 663 472 759
Location
Melbourne, Australia
Frequently Asked Questions
How do I reset my password?
Click "Forgot password" on the login page and enter your email. You'll receive a verification code to reset your password.
How do I cancel my subscription?
Go to your Dashboard, click the "Manage Subscription" button, and follow the prompts in the Stripe portal. You can also email us.
How do I add another child?
From your Dashboard, click "Add Child" and fill in their details. The number of children you can add depends on your subscription plan.
Is my child's data safe?
Yes. We take privacy seriously and comply with Australian Privacy Principles. Read our Privacy Policy for details.
Need Help Getting Started?
New to Grade My Child? We're happy to walk you through the platform and help you set up your children's profiles.
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